Cancellation policy


You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Dancing Shiva Superfoods, Friederike Hinteregger eU., Neubaugasse 58, 1070 Vienna, Austria, VAT identification number: ATU68786209) by means of a clear statement (eg a letter sent by post, fax or e-mail). Mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this Agreement, we shall reimburse you for any payments we have received from you, excluding delivery charges, without undue delay and no later than fourteen days from the date on which we receive notice of your cancellation of this Agreement. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. Please note that only original, unopened goods can be returned.

You bear the immediate costs of returning the goods. . You only have to pay for a possible loss of value of the goods if this loss of value on one to check the condition, characteristics and Functioning of the goods is not due to necessary handling of them.

Example Cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

– At

Dancing Shiva Superfoods
Friederike Hinteregger eU.
Neubaugasse 58
1070 Vienna
VAT identification number: ATU68786209

– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
– Ordered on (*) / received – date

(*) Delete as appropriate.